# Dave Audio > Analog gear for bass players ## Pages - [Refund and Returns Policy](https://daveaudio.com/refund_returns/): Returns & Warranty — Dave Audio DaveAudio Returns & Warranty Policy Rigaud, Québec, Canada Every Dave Audio unit is hand-built, serial numbered, and individually tested on the bench before it ships. We stand behind the work. 01 — Returns Damaged or Defective Units Only Because each unit is individually built, tested, numbered, and dated, all sales are final. We do not accept returns for change of mind or buyer preference. If your unit arrives damaged or proves defective, we replace it in full — and shipping is on us, both directions, domestic or international. Before you buy Unsure whether a Dave […] - [Home](https://daveaudio.com/) - [Contact Us](https://daveaudio.com/contact-us/): Technology must always be in service of the song & performance – Rupert Neve We’d love to hear from you. If you have questions about builds, orders, or the work happening inside the shop, we’re easy to reach. Dave Audio is a small operation, which means you’re talking directly to the person who designs, solders, and tests every unit. Whether you’re curious about tone, logistics, or something in between, we’ll get back to you as soon as possible. Sales Give us a call and ask about our products and services. (438) 809-DAVE Tech Support If you have a technical questions, please […] - [About](https://daveaudio.com/about-dave-mansell/): “I’m in love with the natural sound of the bass.” – Bernard Edwards - [Dashboard](https://daveaudio.com/customer-dashboard/) - [Checkout](https://daveaudio.com/checkout-2/) - [My account](https://daveaudio.com/my-account/) - [Checkout](https://daveaudio.com/checkout/) - [Cart](https://daveaudio.com/cart/) - [Shop](https://daveaudio.com/shop/) - [Privacy Policy](https://daveaudio.com/privacy-policy/): Privacy Policy — Dave Audio DaveAudio Privacy Policy Rigaud, Québec, Canada · Effective June 2026 We collect the minimum needed to build, ship, and stand behind your gear. We don’t sell your data. Ever. 01 — What We Collect Order Information When you place an order, we collect what’s required to fulfill it and to support the unit for the life of its warranty: Contact details — name, email address, phone number. Shipping and billing address. Order and configuration details — product, options (e.g., input impedance configuration), and the serial number assigned to your unit. Support correspondence — emails and service […] ## Products - [EMPIRE | Tube Bass Preamp & DI (limited founder batch)](https://daveaudio.com/product/empire-tube-bass-preamp-di/): One tube heart, two ways out. EMPIRE is a high-voltage tube bass preamp and transformer DI built for working bassists — a 12AU7 gain stage running at true 250V, split into two independent outputs: transformer-balanced XLR for the console, 12AT7-driven 1/4" for your amp. Jensen-lineage iron and stage punch, from a single pedal. ## Optional - [Agent (MCP protocol)](websites-agents.hostinger.com/daveaudio.com/mcp) [comment]: # (Generated by Hostinger Tools Plugin)